Introduction

rae & daunder (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, purchase our products, or subscribe to our newsletter. This policy complies with applicable data protection laws, including the UK General Data Protection Regulation (GDPR).

Company Information:
Rae & Daunder
51 Loaningdale Avenue, Biggar, ML12 6GT
Scotland, United Kingdom
Email: Hello@raeanddaunder.com
Phone: 07834873378 

1. Information We Collect

We may collect and process the following types of personal information:

1.1 Information You Provide to Us
– Personal Identification Information: When you make a purchase, register for an account, or subscribe to our newsletter, we collect information such as your name, email address, billing address, shipping address, phone number, and payment details.
– Communication Data: If you contact us with an inquiry or for customer support, we may collect the content of your communication, your contact details, and any other information you provide.

1.2 Information We Collect Automatically
– Usage Data: We collect information about how you interact with our website, such as your IP address, browser type, referring/exit pages, and the dates and times of your visits.
-Cookies: We use cookies and similar tracking technologies to collect data about your browsing behavior on our website. For more information on our use of cookies, please refer to our [Cookie Policy]

2. How We Use Your Information

We use the information we collect for the following purposes:

-To Process Orders: We use your personal information to process and fulfill your orders, including managing payments, shipping, and handling returns.
-To Improve Our Services: We use data about your interactions with our website to improve our products, website functionality, and user experience.
-To Communicate With You: We may use your contact information to send you updates about your order, respond to inquiries, or send promotional materials if you have opted into our newsletter.
-To Comply with Legal Obligations: We may process your personal data to comply with legal and regulatory requirements.

3. Newsletter Subscription

If you subscribe to our newsletter, we will use your email address to send you regular updates, promotions, and other information related to Rae & Daunder. You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any newsletter email.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this Privacy Policy. We may share your information with:

-Service Providers: We may share your information with third-party service providers who assist us with payment processing, shipping, email marketing, and website hosting. These providers are contractually obligated to protect your information and only use it for the services they provide to us.
-Legal Obligations: We may disclose your personal information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency).

5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure.

6. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

– Access: You have the right to request a copy of the personal information we hold about you.
-Rectification: You have the right to request that we correct any inaccuracies in your personal information.
-Erasure: You have the right to request that we delete your personal information under certain conditions.
-Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
-Data Portability: You have the right to request that we transfer your personal information to another organization, or directly to you, in a structured, commonly used, and machine-readable format.
-Right to Object: You have the right to object to the processing of your personal information where we are relying on legitimate interests as our legal basis.

If you wish to exercise any of these rights, please contact us at the details provided above. We may need to verify your identity before fulfilling your request.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. International Data Transfers

As Rae & Daunder is based in Scotland, your data will be processed within the United Kingdom. If we transfer your personal data outside the UK or the European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and, where appropriate, notified to you by email. Your continued use of our website after any changes to this policy constitutes your acceptance of those changes.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

rae & daunder
51 Loaningdale Avenue, Biggar, ML12 6GT
Scotland, United Kingdom
Email: Hello@raeanddaunder.com
Phone: 07834873378